Re-install And Computer Hangs Up |
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Re-install And Computer Hangs Up |
 Feb 4 2010, 06:44 PM
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#1
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New Member  Group: Members Posts: 4 Joined: 4-February 10 Member No.: 321  |
I had installed eblaster on my laptop last year and it was working fine. Suddenly I stopped receiving reports, so I tried to re-install. I put the CD in the drive and it starts the installation process and then it just stops. Could someone tell me what could be causing this problem? Could someone could have put some kind of block on my computer to keep this from installing?
Thank you for your help Pam |
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Feb 4 2010, 06:47 PM
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#2
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SpectorSoft Representative Group: SpectorSoft Consumer Team Posts: 180 Joined: 29-April 09 From: Vero Beach, Florida Member No.: 20 |
Hello Pam,
Thank you for your question. Our current versions are not detected by antivirus or antispyware, so that is not the problem. Have you changed your operating system? It may be easier to call me if you get a chance, or tech support at 888-598-2788. -Rick |
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Feb 4 2010, 06:48 PM
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#3
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New Member Group: Members Posts: 4 Joined: 4-February 10 Member No.: 321 |
QUOTE (Rick @ Feb 4 2010, 05:47 PM)  Hello Pam, Thank you for your question. Our current versions are not detected by antivirus or antispyware, so that is not the problem. Have you changed your operating system? It may be easier to call me if you get a chance, or tech support at 888-598-2788. -Rick No I haven't changed anything. I just want re-install. |
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Feb 4 2010, 06:50 PM
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#4
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SpectorSoft Representative Group: SpectorSoft Consumer Team Posts: 180 Joined: 29-April 09 From: Vero Beach, Florida Member No.: 20 |
Pam,
It could be an issue with the version of the program you are using. Which version of the product are you attempting to install? -Rick |
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Feb 4 2010, 06:50 PM
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#5
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New Member Group: Members Posts: 4 Joined: 4-February 10 Member No.: 321 |
Sorry, I meant that I just want to re-install it
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Feb 4 2010, 06:51 PM
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#6
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New Member Group: Members Posts: 4 Joined: 4-February 10 Member No.: 321 |
I think it is 5.0
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Feb 4 2010, 07:27 PM
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#7
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SpectorSoft Representative Group: SpectorSoft Consumer Team Posts: 180 Joined: 29-April 09 From: Vero Beach, Florida Member No.: 20 |
That is an older version of the software. I will need you to call me at 888-598-2788 x2798 to fix the issue.
-Rick |
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| Lo-Fi Version | Time is now: 7th September 2010 - 04:29 PM |
